OUR CURRENT SCENTS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We are always adding new scents and items check back regularly.

*some seasonal scents are only available on select items or select times of year

SHIPPING

 

———FREE SHIPPING ON ORDERS OVER $20.00*———

Free shipping over $20.00 is our new ECONOMIC SHIPPING RATE

When checking out in the shipping section choose the holiday special tab.

 

Flat rates are applied to your order for shipping based on the amount of your order and the shipping

choice( see charts below) you make. These rates are based on the Continental United States only.

If you are in Canada, Alaska, Puerto Rico, Hawaii, any US Virgin Island, or anywhere else in the

world please email ORDERINFO@ALLYSCANDLE.COM for a shipping quote.

 

We will make every effort to fill orders and ensure safe arrival as quickly as possible. Since

a lot of our candles are freshly made, orders are processed in 2-3 business days

(if not sooner on in-stock merchandise). Business days are considered Monday thru Friday.

 We use Ups, Fedx, Usps and multiple other carriers to deliver all of our packages.

Please allow extra time during peak holiday seasons. During the months of June-August

we do not send out shipments on Thursdays and Fridays due to the climates in some regions.

 Orders received on the weekends or holidays will be processed on the next business day.

If there are any unusual delays in filling an order we will notify you be email.

  Personal delivery is an option for local customers only contact your local dealer

for more information. There is a $4.00 surcharge for this service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FREE SHIPPING EXCLUDED ON EXPRESS SHIPPING OPTION

$75.00 LIMIT IS BASED ON SUBTOTAL

 

GUARANTEE/RETURNS

 

Unfortunately due to the nature of our product line,  we do not accept returns on product

that a customer simply feels they do not like the smell or color, each persons

sense of smell and interpretation of color is different, for that reason we do

offer trial packs of all of our scents.

 

Damaged product upon receipt

If the contents of your order arrive damaged or broken.

First Save all packaging and contact the carrier , then contact us within

72 hours via email/form and further instructions

CUSTOMERSERVICE@ALLYSCANDLE.COM

The item will be replaced at no cost to you.

At our discretion we may ask you to take clear and concise photographs of the items and

packaging and may ask that the item be returned to us, at our expense.

Defective product

All of our products are inspected for our anticipated top quality before

shipment but, If for some reason your product is physically defective we will

replace the item for you at no cost, although we would like the product back for testing.

You must contact us with in 72 hours of receiving the  product via email/form

for a R/A (return authorization) and further instructions

CUSTOMERSERVICE@ALLYSCANDLE.COM

Once a R/A is issued a replacement will be sent to you (at no cost).

Without an R/A number no credit/or returns will not be honored.

 

Prices are subject to change without notice.

    We reserve the right to refuse returns or service to anyone.

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WHOLESALE/RETAILERS

 ARE YOU LOOKING TO CARRY OUR PRODUCTS IN YOUR LOCAL RETAIL STORE

 OR BECOME A DISTRIBUTOR OF OUR PRODUCT LINE?

Please email us for information and pricing

WHOLESALE/RETAILER@ALLYSCANDLE.COM

Coupons and payment options

 

Coupons and vouchers can not be used after the time of purchase. If you forget to enter your

coupon code or voucher at checkout we hope you will shop again with us and use a coupon

on your next order. We reserve the right to substitute items on the coupon/voucher deals.

If an items is out of stock or unavailable at the time we ship your order we will substitute

a comparable item.

 

We accept American Express, Discover, Visa, Master Card, Bank Cards, and Paypal.

To uphold the highest security possible we use a third party to process (Paypal) all of our transactions.